The metal parts used are made of 24k gold-plated or silver-plated rhodium-plated brass and come from Germany and Italy. The glass beads are Matsuno pearls from Japan. We purchase them from Istana Mote, Bali's best bead shop.

We are increasingly expanding our range with filigree necklaces, earrings, bracelets and anklets made of 925 sterling silver with 24k gold alloy.

Avoid contact with water and remove your jewelry when exercising. Please also note that hairspray, body lotion, and perfume can damage the alloy. Do not store your jewelry in the bathroom, as the humidity there can damage the surface. The ideal storage location is an airtight container or a closed box. Gently clean your jewelry with a dry cloth after wearing to remove any dirt.

Yes. Our jewelry is nickel-free and hypoallergenic.

The bracelets with carabiner clasps are standard size, ranging from 16 to 17 cm. Each bracelet has a 2 cm extension chain.
We can shorten the cords with carabiner clasps upon request. Simply indicate your desired length in the notes at the end of the order process. Lengthening is also possible. To do so, we simply make the extension chain a little longer. Let us know your preferences in the notes at the end of the order process.

The bracelets with carabiner clasps, jewelry wire, and crimp beads are very sturdy and should withstand normal everyday wear and tear. We also offer a 6-month warranty from the date of purchase, provided you can provide proof of purchase with a receipt.

In rare cases, a ribbon with a knotted closure may come undone. In the case of such manufacturing defects, we will of course send you a replacement free of charge. Please write to us at hello@blush-indigo.com and attach a photo of the item.

Please note that claims regarding gold or silver plating are excluded from the warranty, as their durability depends on individual wear and care. Should a bracelet break due to snagging or a similar mishap on your part, the warranty also does not cover it.

With pleasure. Please register for our B2B area . After successful activation, you will have access to our dealer area. The minimum order value is €300. We usually ship within 2-3 days.

Yes, you can change or cancel your order as long as it hasn't been shipped yet. Please contact us immediately via live chat or email us at hello@blush-indigo.com.
You can also reach us by phone at 030 94 089 806.

Please check your spam folder first. If you don't find your order confirmation there, please contact us immediately via live chat or send us an email to hello@blush-indigo.com.
You can also reach us by phone at 030 94 089 806.

After placing your order, you will immediately receive an order confirmation. We usually process our orders the same day, or at the latest the following day. As soon as we have processed your order, you will receive a shipping notification via email. In most cases, we ship the shipment as a DHL small package with tracking. The shipment will be delivered by your mail carrier and usually fits through your mailbox.

We usually ship your order the same day if it's received before 3 p.m. Shipping within Germany usually takes 1-3 business days; for international orders, it takes 5-8 business days via International Goods Post.

Yes, you will automatically be notified by email once your order has been shipped. This email will also include a tracking number so you can track the status of your package.

Germany Standard
DHL small parcel (with tracking)
Cost: 3.00 EUR
Delivery time: 2-3 working days

EU countries and worldwide shipping
Deutsche Post Warenpost International (with tracking)
Cost: 6.50 EUR
Delivery time: 5-8 working days

Yes, of course. You can select gift options during checkout.
We ship our jewelry free of charge in eco-friendly, decorative paper bags, which also make wonderful gifts. For that special occasion, we'll gladly package your order in a luxury jewelry box (€3).
You also have the option of leaving a personalized greeting for the recipient. We'll then handwrite it onto a greeting card and omit the invoice.

Of course. You have the option to return your order within 30 days of receipt without giving any reason.

If you would like to return your goods, please note the conditions for return in the cancellation policy

You can find out how to return your goods on our returns page

Please return your goods to the following address:

Blush Indigo Jewellery
Raumerstr. 19
10437 Berlin
Phone: +49 3094 089 806
Email: hello@blush-indigo.com

The goods must be returned in their original packaging and unused, except for trying them on. If there are indications that the goods have been used to such an extent that they have diminished in value, the customer loses their right of withdrawal.

Since we're a small company, we apologize for not being able to offer free returns. Please return your package yourself and with insurance.

If you received a damaged delivery, please contact our customer service immediately. Use our live chat or send us an email to hello@blush-indigo.com. You can also reach us by phone at 030 94 089 806. We will promptly investigate the situation and find a solution for you, either through an exchange or a refund.

The refund will be processed immediately upon receipt of the undamaged item, using the same payment method you originally used. This time varies depending on the payment method; for example, refunds via Klarna may take slightly longer.

No. To prevent fraud, we only refund amounts to the account used to place the order.

Yes. Please contact our customer service or send us an email to hello@blush-indigo.com. You can also reach us by phone at 030 94 089 806.

With us, you can pay easily and securely via PayPal, Klarna, credit card, and Sofortüberweisung. This allows you to choose the method that suits you best and complete your purchase quickly. Prepayment is also possible. We will ship your order immediately after receipt of payment into our bank account.

Yes, prepayment is also possible. We will ship your order immediately after receipt of payment into our bank account.

Klarna is a payment service provider that offers you the option to receive your order immediately and pay later. Simply select Klarna as your payment method during checkout and follow the instructions. You can split your payment into flexible installments over up to 6 months, giving you additional financial freedom.
Important: Please do not transfer the amount to our bank account, as your payment must always go directly to Klarna.

You'll automatically receive an invoice via email once your order has been paid. This way, you'll always have an overview of your purchases and can keep the invoice safe.

Your security is our top priority. We use state-of-the-art SSL encryption technology to protect your personal data throughout the entire ordering process. You can rest assured that your information is safe with us.

You can easily enter your voucher code during the checkout process. Enter the code in the appropriate field, and the discount will be automatically applied to your order. This way, you can save immediately on your purchase.

Unfortunately, you can only redeem one voucher code per order. However, you can combine the benefits of individual promotions and discounts by signing up for our newsletter and regularly receiving exclusive offers.

Unfortunately, a voucher code cannot be redeemed after the order has been completed. Please make sure to enter your code directly during checkout to avoid missing out on the discount.

The validity period of vouchers or discount codes varies depending on the promotion. Therefore, always check the terms and conditions of the respective voucher code. You can find detailed information in the details of the respective promotion or directly in our newsletter.

A voucher purchased from us is valid for three years.